Returns & Exchanges
At GUY FOX, we want you to love your new signature scent, which is why we offer a 30-day window for returns or exchanges on all full-sized fragrances. If the vibe isn't right, we'll make it easy to find your perfect match or get your money back.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label. Simply print it out and securely package your items in their original boxes.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location. We recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
After our warehouse inspects the return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing